Help & Support

Elevations is a documentation platform for the exterior storm-restoration claim process. Contractors photograph each side of a property, drop labeled pins on damage spots, and the app generates a structured report that adjusters can review side-by-side with their estimate. Reports are available as a downloadable PDF or as an interactive online view that both sides can pull up during a call.

Any modern web browser — phone, tablet, laptop, or desktop. The contractor-facing capture experience is mobile-first so reps can document a property in the field. Reports and share links open cleanly on any device. No app to install.

Open the link in any browser. You'll land on an interactive version of the report with the elevation photos, every labeled pin, and the close-up damage photo attached to each one. Click a pin to expand its details. Nothing to download or install — share links are read-only and free to view.

Yes. Every share-link page has a "Download PDF" button at the top right. The PDF contains the same content as the interactive view — cover page, elevation photos with pin markers, and a detail page per pin — formatted for printing or attaching to a claim file.

The contractor who created the report regenerated or revoked the link. Share links are randomly generated and can be rotated at any time — usually when a report has been updated and they want to send a fresh URL. Reply to the email it came from and ask for a new link.

Pin labels in Elevations follow Xactimate line-item conventions — windows are F.1, F.2, F.3; sides are R.1, R.2; roof slopes are N.1, S.1; siding is freeform. That means the structure of an Elevations report maps directly to the way an adjuster's estimate is built, so reconciling damage with line items is fast. Direct export to Xactimate is on the roadmap.

Yes. Photos are stored in encrypted private storage and only delivered through expiring signed URLs. Every database table has row-level security so one organization's data is fully isolated from others. Share links are randomly generated, not guessable, and can be revoked at any time. We don't sell, share, or train on customer data.

We offer three plans starting at $29 per month for solo contractors. Team and Business plans support larger orgs with seat-based pricing. See the Pricing section on our home page for the current breakdown.

Yes — every new organization gets a 7-day free trial of the full product. No credit card required upfront. You can subscribe at any point during the trial to keep your access uninterrupted.

Yes — use the contact form below and we'll send you a real sample PDF along with the interactive share link so you can experience both versions.